Biography- Shannon Rodgers

Shannon comes to Tealinc with over 20 years of rail industry experience and will assume the responsibilities and title of Customer Support & Development Specialist. In her new position, Shannon will be responsible to assist in the success of multiple facets of Tealinc including assisting with new business development, marketing and sales and Shannon will be responsible to provide assistance with operations and administrative support.

Shannon was born in South Carolina but was raised in Florida where she graduated Florida Eastern College with a degree in Office System Technologies.

In 1999, Shannon moved to Pennsylvania where she started her career in the rail industry with The Everett Railroad Company as an Office Manager/Customer Service Representative and then later became a Freight Agent. Working for a shortline railroad gave Shannon a strong foundation and passion for the rail industry. While working for The Everett Railroad Company, Shannon handled many different responsibilities and learned a lot about railroad operations. Shannon’s responsibilities included preparing train crew paperwork, handling specialized billing for rail freight, preparing and submitting annual billing of license and lease property agreements, monitoring train movements, processing payroll, creating and analyzing reports for history of movements, commodity changes and fuel consumption, tracking customer’s train car locations and monitoring shipments.

In 2015, Shannon joined Watco Companies as a Supply Chain Coordinator providing tracking and tracing services for various types of clients, many times creating customized reports based on clients’ specific needs. This caused Shannon to formulate a system using Microsoft Access database to monitor inbound and outbound railcar shipments and the system allows users to create historical reports based on transit times, delays, shipments based on commodity, contract numbers, etc. At Watco, Shannon also held a position as a Rail Fleet Specialist where she controlled Railinc permissions for car owners, handling lines, running repair agents, and repair shops; handled all DDCT incidents for over 105 different marks, monitored cars through the shopping process to ensure timely processing, created, renewed and monitored UMLER, LOA’s and OT-5 for car owners and handling lines, etc.

In Shannon’s spare time, she enjoys visiting her 2 grandsons in Florida. She also enjoys hiking, listening to live music, and trying to win contests. (Talk with her about that last one!)

Contact Shannon Rodgers:

Shannon@tealinc.com

Phone: (814) 631-9277